Home Improvement Customer Service Pro

Lowe's Companies, Inc.

Houston (TX)

On-site

USD 21,000 - 30,000

Part time

2 days ago
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Benefits offered by this job

Health insurance options
Tuition assistance program
Company-matching 401(k)
Employee Stock Purchase Program
10% Associate Discount
Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate in Houston to welcome customers and assist with their home improvement needs. You will help customers find products, answer questions, and deliver friendly service in a busy retail environment.

Role may include stocking, processing orders, and occasionally supporting multiple departments. Bilingual skills are valued to serve a diverse customer base.

Qualifications

  • 6 months experience using a computer
  • 6 months experience using common retail technology (smartphones, tablets)
  • Reading, writing, and basic arithmetic
  • Ability to stand/sit for long periods
  • Minimally lift 25 lbs

Responsibilities

  • Welcome customers and deliver friendly, professional service
  • Help customers locate and handle merchandise
  • Restock shelves and replenish supplies
  • Process orders and deliveries accurately
  • Cross-train in other store areas to enhance service
  • Prepare department merchandise to meet customer needs (e.g., paint tinting, pipe cutting)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

Skills

Customer service
Bi-lingual skills
Retail experience

Tools

Smartphones/Tablets

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate in Houston to welcome customers and assist with their home improvement needs. You will help customers find products, answer questions, and deliver friendly service in a busy retail environment.

Role may include stocking, processing orders, and occasionally supporting multiple departments. Bilingual skills are valued to serve a diverse customer base.

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