Home Improvement Customer Service Pro

Lowe's Home Centers, LLC; Fredericksburg (VA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate in the United States. You will welcome customers, help them find products, and ensure a smooth shopping experience across departments.

The role includes assisting with merchandise and processing orders, with opportunities to learn various store areas and participate in training programs. The position emphasizes customer engagement, teamwork, and adaptability in a dynamic retail environment, with health benefits and employee

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smartphones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail technology

Basic mathematics

Stamina and standing

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate in the United States. You will welcome customers, help them find products, and ensure a smooth shopping experience across departments.

The role includes assisting with merchandise and processing orders, with opportunities to learn various store areas and participate in training programs. The position emphasizes customer engagement, teamwork, and adaptability in a dynamic retail environment, with health benefits and employee