Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Belmont (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades

Job summary

Lowe's Companies, Inc. seeks a Customer Service Associate to welcome shoppers and help them find the right home improvement products. You will assist with locating merchandise, answering questions, and ensuring customer satisfaction throughout the shopping experience.

The role offers flexible scheduling, opportunities to learn across departments, and access to benefits such as health insurance, tuition assistance, a company 401(k) match, and a 10% associate discount.

Qualifications

• 6 months experience using a computer or smart device.
• 6 months experience with common retail technology.
• Ability to read, write, and perform basic arithmetic.
• Able to stand, sit, and perform duties as required.
• Lift up to 25 lbs unassisted.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Stock replenishment and shelf maintenance.
• Process orders and deliveries accurately and timely.
• Cross-train in other store areas to enhance service.
• Prepare department merchandise to meet customer needs.

Skills

Computer skills

Retail tech proficiency

Basic math

Customer service

Proactive listening

Tools

Smartphones/Tablets

Job description

Lowe's Companies, Inc. seeks a Customer Service Associate to welcome shoppers and help them find the right home improvement products. You will assist with locating merchandise, answering questions, and ensuring customer satisfaction throughout the shopping experience.

The role offers flexible scheduling, opportunities to learn across departments, and access to benefits such as health insurance, tuition assistance, a company 401(k) match, and a 10% associate discount.