Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Columbus (OH); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate in Columbus, OH. You will greet customers, help them find products, process orders, and ensure timely delivery while supporting multiple departments as needed.

Ideal candidates have at least 6 months of computer and retail tech experience, basic math skills, and the ability to lift up to 75 pounds with safety measures in place. Join a team that values service, growth, and community engagement.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech familiarity

Basic math

Physical stamina

Tools

POS systems

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate in Columbus, OH. You will greet customers, help them find products, process orders, and ensure timely delivery while supporting multiple departments as needed.

Ideal candidates have at least 6 months of computer and retail tech experience, basic math skills, and the ability to lift up to 75 pounds with safety measures in place. Join a team that values service, growth, and community engagement.