Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Brunswick (ME); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

Company 401(k) with match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Customer Service Associate role in Brunswick, ME focuses on delivering friendly, helpful service to customers throughout the shopping journey. You’ll assist with locating products, answering questions, and ensuring orders and deliveries meet expectations.

The position supports a variety of departments, emphasizes teamwork, and offers access to benefits such as health insurance, tuition assistance, a 401(k) with company match, and employee discounts.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech familiarity

Basic math

Stamina to stand/sit

Lifting ability 25 lbs

Job description

Lowe’s Customer Service Associate role in Brunswick, ME focuses on delivering friendly, helpful service to customers throughout the shopping journey. You’ll assist with locating products, answering questions, and ensuring orders and deliveries meet expectations.

The position supports a variety of departments, emphasizes teamwork, and offers access to benefits such as health insurance, tuition assistance, a 401(k) with company match, and employee discounts.