Home Improvement Customer Service Associate

Lowe's Companies, Inc.

Grand Forks (ND)

Presencial

USD 19.000 - 25.000

Jornada completa

hace 3 horas
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Ventajas ofrecidas por este puesto de trabajo

Health insurance options
Tuition assistance
Company 401(k)
Employee Stock Purchase Program
10% Associate Discount
Track to the Trades program

Descripción de la vacante

Lowe's Companies, Inc. in the United States is seeking a Customer Service Associate to welcome shoppers and help them find the right products for home improvement needs.

You will interact with customers throughout the day, answer questions, and ensure a friendly, efficient checkout experience. This role supports multiple departments, offers flexible schedules, and includes benefits such as health insurance, tuition assistance, a company 401(k) plan, and a 10% associate discount.

Formación

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilidades

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

Conocimientos

Customer service
Communication
Bilingual
Computer basics
Basic math

Herramientas

Smartphones
Tablets

Descripción del empleo

Lowe's Companies, Inc. in the United States is seeking a Customer Service Associate to welcome shoppers and help them find the right products for home improvement needs.

You will interact with customers throughout the day, answer questions, and ensure a friendly, efficient checkout experience. This role supports multiple departments, offers flexible schedules, and includes benefits such as health insurance, tuition assistance, a company 401(k) plan, and a 10% associate discount.

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