Home Improvement Customer Service Pro

Asheville, Inc.; Asheville (NC); Presencial; USD 18.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Descripción de la vacante

Lowe's in Asheville is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You will assist with locating items, loading merchandise when needed, and answering questions to meet customer needs.

Daily duties may vary by department, including checkout support and cross-training in other areas to deliver outstanding service. Proficiency with basic computer use and retail tech is helpful, with lifting up to 25 lbs as needed.

Formación

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilidades

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conocimientos

Basic computer skills

Retail technology familiarity

Basic math

Herramientas

Retail devices (smartphones/tablets)

Descripción del empleo

Lowe's in Asheville is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You will assist with locating items, loading merchandise when needed, and answering questions to meet customer needs.

Daily duties may vary by department, including checkout support and cross-training in other areas to deliver outstanding service. Proficiency with basic computer use and retail tech is helpful, with lifting up to 25 lbs as needed.