Home Improvement Customer Service Champion

Lowe's; Gainesville (VA); Presencial; USD 22.000 - 23.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance options

Tuition assistance program

Company 401(k) with match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Descripción de la vacante

Lowe’s is seeking a Customer Service Associate to welcome shoppers and help them find products and services for home improvement. You will engage with customers throughout the day, answer questions, and ensure needs are met, with tasks varying by department.

The role offers part-time hours and opportunities for growth, with benefits and scheduling options. Bilingual skills and prior retail experience are a plus.

Formación

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation.

Responsabilidades

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conocimientos

Customer service

Retail technology

Computer proficiency

Lifting 25+ lbs

Standing/walking

Herramientas

Smartphones

Tablets

Descripción del empleo

Lowe’s is seeking a Customer Service Associate to welcome shoppers and help them find products and services for home improvement. You will engage with customers throughout the day, answer questions, and ensure needs are met, with tasks varying by department.

The role offers part-time hours and opportunities for growth, with benefits and scheduling options. Bilingual skills and prior retail experience are a plus.