Home Improvement Customer Service Associate

Lowe's Companies, Inc.; Kill Devil Hills (NC); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) and ESPP

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Companies, Inc. in Kill Devil Hills, NC, is seeking a Customer Service Associate to greet customers, help them find products, and ensure a smooth shopping experience. You’ll answer questions, assist with locating items, and handle checkout support as needed.

The role emphasizes friendly service, basic computer/retail tech use, and the ability to stand for long periods. Benefits include health options, tuition assistance, a 401(k)/ESPP, a 10% discount, and opportunities to grow through

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bilingual (preferred)

Basic computer skills

Reading, writing & arithmetic

Tools

Retail technology (smartphones, tablets)

Job description

Lowe’s Companies, Inc. in Kill Devil Hills, NC, is seeking a Customer Service Associate to greet customers, help them find products, and ensure a smooth shopping experience. You’ll answer questions, assist with locating items, and handle checkout support as needed.

The role emphasizes friendly service, basic computer/retail tech use, and the ability to stand for long periods. Benefits include health options, tuition assistance, a 401(k)/ESPP, a 10% discount, and opportunities to grow through