Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; Weaverville (NC); On-site; USD 18,000 - 28,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate to greet customers, help them locate products, and ensure a smooth shopping experience at our North Carolina stores.

The role involves assisting in multiple departments, stocking merchandise, and processing orders with a friendly, solution-oriented approach. The position offers part-time hours with access to Lowe's benefits programs, educational opportunities, and a company-wide discount.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Computer use

Retail technology

Reading/Writing/Arithmetic

Physical stamina

Bi-lingual (preferred)

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate to greet customers, help them locate products, and ensure a smooth shopping experience at our North Carolina stores.

The role involves assisting in multiple departments, stocking merchandise, and processing orders with a friendly, solution-oriented approach. The position offers part-time hours with access to Lowe's benefits programs, educational opportunities, and a company-wide discount.