Home Improvement Customer Service Associate

Lowe's; Jackson (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company‑matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in Tennessee. You will welcome customers, help them find the right products, and ensure a positive shopping experience. The role involves assisting across departments, stocking, and processing orders with a focus on friendly service.

Preferred candidates have basic computer and retail tech experience, can lift up to 25 lbs, and enjoy working in a fast-paced retail environment. Part-time schedules and growth opportunities are available.

Qualifications

• 6 months experience using a computer for input, access, modify data.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities.
• Minimally lift 25lbs unassisted or over 25lbs with or without accommodation.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise and replenish shelves as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other areas of the store to improve customer service.
• Assist with department-based tasks (e.g., tint/mix paint, cut and thread pipe).

Skills

Computer basics

Retail tech familiarity

Basic math

Customer service mindset

Tools

Smartphones

Tablets

Job description

Lowe's is hiring a Customer Service Associate in Tennessee. You will welcome customers, help them find the right products, and ensure a positive shopping experience. The role involves assisting across departments, stocking, and processing orders with a focus on friendly service.

Preferred candidates have basic computer and retail tech experience, can lift up to 25 lbs, and enjoy working in a fast-paced retail environment. Part-time schedules and growth opportunities are available.