Customer Service Associate - Flexible Hours & Perks

Lowe's; Lebanon (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s in Tennessee is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You’ll assist with locating merchandise, answer questions, and ensure customer needs are met with friendly, professional service.

You will process orders, stock shelves, and support other store areas as needed, while maintaining a safe, efficient, and positive shopping experience for every guest.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Basic math

Physical endurance

Multitasking

Tools

POS systems

Job description

Lowe’s in Tennessee is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You’ll assist with locating merchandise, answer questions, and ensure customer needs are met with friendly, professional service.

You will process orders, stock shelves, and support other store areas as needed, while maintaining a safe, efficient, and positive shopping experience for every guest.