Part-Time Customer Service Associate | Home Improvement

Lowe's; Cordova (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s in Cordova, TN is seeking a Customer Service Associate to welcome customers, help them locate products, and provide friendly, efficient service in-store.

This role supports multiple departments, requires basic computer use, ability to stand for long periods, and a willingness to learn trade-related skills. Lowe’s offers benefits, education support, a 401(k), and a 10% associate discount.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology such as smartphones and tablets
• Reading, writing and basic arithmetic
• Able to perform duties with prolonged standing and sitting
• Minimally lift 25 lbs unassisted or more with accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail devices

Basic math

Standing ability

Lifting 25 lbs

Tools

Retail tech devices (phones/tablets)

Job description

Lowe’s in Cordova, TN is seeking a Customer Service Associate to welcome customers, help them locate products, and provide friendly, efficient service in-store.

This role supports multiple departments, requires basic computer use, ability to stand for long periods, and a willingness to learn trade-related skills. Lowe’s offers benefits, education support, a 401(k), and a 10% associate discount.