Home Improvement Customer Pro — Growth, Benefits & Discounts

Lowe's; Shawnee (KS); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate discount

Track to the Trades

Job summary

Lowe's is seeking a Customer Service Associate in Kansas to warmly welcome customers, help them locate products, and provide guidance across departments. You may also load merchandise and ensure customer needs are met throughout your shift.

You will spend much of your day listening to customers, answering questions, and organizing merchandise, with daily responsibilities varying by department. This role offers opportunities to develop trade skills and serve diverse customers.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer use

Retail tech

Basic math

Standing ability

Lifting 25 lbs

Job description

Lowe's is seeking a Customer Service Associate in Kansas to warmly welcome customers, help them locate products, and provide guidance across departments. You may also load merchandise and ensure customer needs are met throughout your shift.

You will spend much of your day listening to customers, answering questions, and organizing merchandise, with daily responsibilities varying by department. This role offers opportunities to develop trade skills and serve diverse customers.