Customer Service & Home Improvement Pro

Lowe's; Kansas City (MO); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's is looking for a Customer Service Associate in Kansas City to warmly greet customers, help them locate products, and provide friendly assistance throughout their shopping experience.

You will spend time aiding customers in various departments, restocking, answering questions, and processing orders. Lowe's supports flexible schedules, health benefits, tuition assistance, and a 10% associate discount.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Basic math

Computer experience

Bi-lingual

Tools

Smartphones/tablets

Job description

Lowe's is looking for a Customer Service Associate in Kansas City to warmly greet customers, help them locate products, and provide friendly assistance throughout their shopping experience.

You will spend time aiding customers in various departments, restocking, answering questions, and processing orders. Lowe's supports flexible schedules, health benefits, tuition assistance, and a 10% associate discount.