Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Town of Plover (WI); Presencial; USD 17 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Resumo da oferta

Lowe's is seeking a Customer Service Associate who combines strong customer service with care for people to help customers feel comfortable while shopping for home improvement needs. You will welcome customers, help them find products, and handle requests, with opportunities to work in departments such as Appliances, Tools, or Paint.

The role includes a range of benefits and growth opportunities, including health options, tuition assistance, a company-matching 401(k), and an associate discount.

Qualificações

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsabilidades

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conhecimentos

Basic computer skills

Retail technology familiarity

Reading/writing/arithmetic

Standing tolerance

Lifting 25 lbs

Ferramentas

Retail devices

Point of Sale systems

Descrição da oferta de emprego

Lowe's is seeking a Customer Service Associate who combines strong customer service with care for people to help customers feel comfortable while shopping for home improvement needs. You will welcome customers, help them find products, and handle requests, with opportunities to work in departments such as Appliances, Tools, or Paint.

The role includes a range of benefits and growth opportunities, including health options, tuition assistance, a company-matching 401(k), and an associate discount.