Home Improvement Customer Experience Pro

Lowe's Companies, Inc.; Petoskey (MI); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Résumé du poste

Lowe's is hiring a Customer Service Associate to greet customers, help them locate products, and ensure a smooth checkout experience across departments. You will answer questions, assist with loading merchandise, and adapt to daily store needs while delivering friendly, professional service in a welcoming environment. Part-time scheduling and growth opportunities are available.

Join a team that values service, teamwork, and customer satisfaction in a real-world retail setting.

Qualifications

• Basic computer use including inputting and retrieving information.
• Familiarity with common retail technology (smartphones, tablets).
• Bi-lingual skills are a plus in our diverse store environment.
• Customer service mindset with the ability to engage shoppers.

Responsabilités

• Welcome customers to Lowe's with a friendly approach and provide product help.
• Assist customers in locating and handling merchandise across departments.
• Maintain stock levels by checking shelves and replenishing where needed.
• Process orders and deliveries accurately to ensure on-time receipt by customers.
• Cross-train in additional store areas to optimize service.
• Prepare department merchandise (e.g., tint paint, cut and thread items) based on customer needs.
• Guide customers through shopping or checkout, and handle other duties as assigned.

Connaissances

Basic computer skills

Retail tech familiarity

Bi-lingual skills

Customer service mindset

Formation

High school diploma or equivalent

Description du poste

Lowe's is hiring a Customer Service Associate to greet customers, help them locate products, and ensure a smooth checkout experience across departments. You will answer questions, assist with loading merchandise, and adapt to daily store needs while delivering friendly, professional service in a welcoming environment. Part-time scheduling and growth opportunities are available.

Join a team that values service, teamwork, and customer satisfaction in a real-world retail setting.