Home Improvement Customer Experience Associate

Lowe's; Northbrook (IL); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Education assistance

401(k) match

Employee Stock Purchase Program

Associate Discount

Job summary

Lowe's in the United States is seeking a part-time Customer Service Associate to welcome customers, help them locate products, and provide friendly service across departments. You’ll assist with queries, handle merchandise, and ensure a positive shopping experience.

This role offers flexible schedules, opportunities to grow, and access to Lowe's benefits including health plans, education assistance, a company match 401(k), and employee discounts.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bilingual

Tools

Smartphones & tablets

Job description

Lowe's in the United States is seeking a part-time Customer Service Associate to welcome customers, help them locate products, and provide friendly service across departments. You’ll assist with queries, handle merchandise, and ensure a positive shopping experience.

This role offers flexible schedules, opportunities to grow, and access to Lowe's benefits including health plans, education assistance, a company match 401(k), and employee discounts.