Customer Service Associate - Home Improvement Help

Lowe's; Marble Falls (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Discount 10%

Track to the Trades program

Job summary

Lowe's in the United States is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement, assisting with questions and maintaining organized merchandise.

This part-time role offers opportunities to learn across departments and enjoy Lowe's benefits, including health insurance, tuition assistance, a company 401(k) match, an employee discount, and access to Track to the Trades programs.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Guide customers through shopping or checkout.

Skills

Customer service

Bilingual abilities

Communication

Tools

Smartphones/Tablets

Job description

Lowe's in the United States is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement, assisting with questions and maintaining organized merchandise.

This part-time role offers opportunities to learn across departments and enjoy Lowe's benefits, including health insurance, tuition assistance, a company 401(k) match, an employee discount, and access to Track to the Trades programs.