Customer Service & Home Improvement Specialist

Lowe's; Bismarck (ND); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades

Job summary

Lowe’s is seeking a part-time Customer Service Associate in the United States to welcome customers, help them find products, and provide friendly, expert service throughout their shopping experience. This role supports a diverse range of departments and requires strong communication and basic tech skills.

The position offers flexible, part-time scheduling with opportunities to learn and grow, including access to Lowe’s benefit programs and a discount on purchases.

Qualifications

• Minimum 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Math

Communication

Physical stamina

Bilingual

Tools

Smartphones

Tablets

POS systems

Job description

Lowe’s is seeking a part-time Customer Service Associate in the United States to welcome customers, help them find products, and provide friendly, expert service throughout their shopping experience. This role supports a diverse range of departments and requires strong communication and basic tech skills.

The position offers flexible, part-time scheduling with opportunities to learn and grow, including access to Lowe’s benefit programs and a discount on purchases.