Home Improvement Customer Care Specialist

Lowe's; Elizabethtown (KY); Vor Ort; USD 17.000 - 22.000; Teilzeit

Benefits dieser Stelle

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Zusammenfassung

At Lowe's in Elizabethtown, KY, the Customer Service Associate welcomes customers and helps them find products and services for home improvement. You will listen to questions, answer them, and guide shoppers through checkout while maintaining store organization and accuracy.

Responsibilities include locating merchandise, restocking shelves, processing orders and deliveries, and cross-training in other departments to deliver outstanding service. Prior retail or bilingual skills are a plus.

Qualifikationen

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Aufgaben

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Kenntnisse

6 Months Experience using a computer,

6 Months Experience using commonRetail

Reading, writing, basic arithmetic

Prolonged standing/sitting

Lift 25lbs

Tools

Smartphones & tablets

Jobbeschreibung

At Lowe's in Elizabethtown, KY, the Customer Service Associate welcomes customers and helps them find products and services for home improvement. You will listen to questions, answer them, and guide shoppers through checkout while maintaining store organization and accuracy.

Responsibilities include locating merchandise, restocking shelves, processing orders and deliveries, and cross-training in other departments to deliver outstanding service. Prior retail or bilingual skills are a plus.