Home Improvement Customer Care Specialist

Lowe's; Louisville (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee-P

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Louisville, KY. You’ll welcome customers, help them find products, and deliver friendly service while supporting across multiple departments.

The role emphasizes assisting with merchandise, loading, and ensuring customer needs are met. This position offers part-time hours and opportunities to grow within a large home improvement organization.

Qualifications

• Experience using a computer and inputting, accessing, modifying information.
• Experience with retail tech such as smartphones and tablets.
• Ability to read, write and perform basic arithmetic.
• Ability to stand for extended periods and perform job duties.
• Ability to lift up to 25 lbs unassisted or more with/without accommodation.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Stock shelves and replenish supplies.
• Process orders and deliveries accurately to meet customer expectations.
• Cross-train in other store areas to improve service.
• Prepare department merchandise per customer needs (e.g., tint/mix paint, cut/assemble items).
• Assist customers through shopping or checkout.
• Perform additional duties as assigned.

Skills

Computer skills

Retail tech familiarity

Basic math

Physical stamina

Lifting 25+ lbs

Job description

Lowe's is seeking a Customer Service Associate in Louisville, KY. You’ll welcome customers, help them find products, and deliver friendly service while supporting across multiple departments.

The role emphasizes assisting with merchandise, loading, and ensuring customer needs are met. This position offers part-time hours and opportunities to grow within a large home improvement organization.