Home Improvement Customer Care Pro - Part-Time

Lowe's Home Centers, LLC; Franklin (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company 401(k) with matching

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a part-time Customer Service Associate to help customers find the right products and services for their home improvement needs.

You will welcome customers, assist with locating and selecting items, and occasionally load merchandise while ensuring all needs are met. You may work across departments such as Appliances, Cabinets, Flooring, Nursery, Hardware, Tools, Plumbing, Electrical, and more.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech

Arithmetic skills

Standing endurance

Lifting ability

Job description

Lowe's Home Centers, LLC is seeking a part-time Customer Service Associate to help customers find the right products and services for their home improvement needs.

You will welcome customers, assist with locating and selecting items, and occasionally load merchandise while ensuring all needs are met. You may work across departments such as Appliances, Cabinets, Flooring, Nursery, Hardware, Tools, Plumbing, Electrical, and more.