Part-Time Home Improvement Customer Care Specialist

Lowe's Companies, Inc.; Mansfield (Tioga County); On-site; USD 30,000 - 36,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k)

Employee Stock Purchase Program

Associate Discount

Track to the Trades

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate to welcome customers, help them locate products, and ensure their needs are met in a busy home improvement store.

You may work in various departments, from appliances to hardware, with a focus on friendly, efficient service. Part-time opportunities are available, and Lowe's offers a comprehensive benefits package, education assistance, a company 401(k) with matching, and employee stock purchase options.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail tech

Basic math

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate to welcome customers, help them locate products, and ensure their needs are met in a busy home improvement store.

You may work in various departments, from appliances to hardware, with a focus on friendly, efficient service. Part-time opportunities are available, and Lowe's offers a comprehensive benefits package, education assistance, a company 401(k) with matching, and employee stock purchase options.