Home Improvement Customer Advocate

Lowe's; Parkersburg (WV); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) company match

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's seeks a part-time Customer Service Associate to warmly welcome customers, guide product selection, and ensure needs are met. You will assist with locating products, loading merchandise when needed, and maintaining store presentation across departments. The role offers growth through training and bilingual opportunities.

The position emphasizes customer interaction, problem-solving, and teamwork in a dynamic home improvement environment. Training provided to deliver top-notch service.

Qualifications

• Proficient with computers and common software
• Experience with smartphones/tablets in a retail setting
• Ability to perform basic arithmetic operations
• Ability to stand for extended periods and perform duties
• Ability to lift up to 25 pounds as needed

Responsibilities

• Welcome customers and deliver friendly, professional service
• Help customers locate and select products and services
• Restock shelves and replenish supplies as needed
• Process orders and deliveries accurately and on time
• Cross-train in other store areas to support service levels
• Prepare department merchandise (e.g., paint, pipes, wood, drywall)
• Assist customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech familiarity

Basic math

Stamina/standing

Lifting 25 lbs

Job description

Lowe's seeks a part-time Customer Service Associate to warmly welcome customers, guide product selection, and ensure needs are met. You will assist with locating products, loading merchandise when needed, and maintaining store presentation across departments. The role offers growth through training and bilingual opportunities.

The position emphasizes customer interaction, problem-solving, and teamwork in a dynamic home improvement environment. Training provided to deliver top-notch service.