Part-Time Home Improvement Customer Advocate

Lowe's; Hoover (AL); In loco; USD 17.000 - 22.000; Part-time

Vantaggi offerti da questo lavoro

Health insurance

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Descrizione del lavoro

Lowe's is hiring a Customer Service Associate to welcome customers and help them find the right home improvement products and services. You will assist with locating merchandise, answer questions, and ensure customer needs are met throughout the shopping experience.

In this part-time role, you will be part of a team, adapt to store needs, and participate in cross-department support. The position emphasizes strong communication, reliable service, and a friendly attitude to help customers feel

Competenze

• 6 months experience using a computer.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Mansioni

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conoscenze

Customer service

Multitasking

Communication

Bilingual skills

Strumenti

Retail tech (phones/tablets)

Descrizione del lavoro

Lowe's is hiring a Customer Service Associate to welcome customers and help them find the right home improvement products and services. You will assist with locating merchandise, answer questions, and ensure customer needs are met throughout the shopping experience.

In this part-time role, you will be part of a team, adapt to store needs, and participate in cross-department support. The position emphasizes strong communication, reliable service, and a friendly attitude to help customers feel