Home Improvement Customer Advocate

Lowe's; Cheyenne (WY); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's is seeking a part-time Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience across departments. You will assist with locating merchandise, processing orders, and stocking shelves while delivering friendly service daily.

The role requires basic computer and retail tech skills, the ability to lift up to 25 lbs, and the stamina to stand or sit as needed. Bilingual abilities are a plus for serving diverse customers.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Multitasking

Bilingual (Spanish-English)

Job description

Lowe's is seeking a part-time Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience across departments. You will assist with locating merchandise, processing orders, and stocking shelves while delivering friendly service daily.

The role requires basic computer and retail tech skills, the ability to lift up to 25 lbs, and the stamina to stand or sit as needed. Bilingual abilities are a plus for serving diverse customers.