Home Improvement Customer Advocate

Lowe's Companies, Inc.; Indianapolis (IN); On-site; USD 32,000 - 45,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades

Job summary

Lowe's Indianapolis, IN is seeking a Customer Service Associate to greet customers, help them find products, and process purchases, with a focus on friendly, efficient service in a home improvement environment.

The role supports various departments and may involve light lifting, stocking, and cross-functional training. The store offers health benefits, tuition assistance, a 401(k) match, and associate discounts.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Stock shelves by filling empty spaces and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Cashiering

Retail tech

Bilingual

Job description

Lowe's Indianapolis, IN is seeking a Customer Service Associate to greet customers, help them find products, and process purchases, with a focus on friendly, efficient service in a home improvement environment.

The role supports various departments and may involve light lifting, stocking, and cross-functional training. The store offers health benefits, tuition assistance, a 401(k) match, and associate discounts.