Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; North Augusta (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate discount (10%)

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to help customers with home improvement needs and provide friendly, knowledgeable service across departments.

The role involves welcoming customers, locating products, stocking, processing orders, and supporting multiple store areas. Benefits include health options, tuition assistance, a company 401(k), associate discount, and Track to the Trades career path.

Qualifications

• 6 months computer usage experience.
• 6 months retail technology experience.
• Reading, writing and basic arithmetic.
• Able to stand for long periods and lift up to 25 lbs.
• Must be able to work in various store areas.

Responsibilities

• Welcome customers and deliver friendly and professional service.
• Assist customers with locating and handling merchandise.
• Stock and replenish merchandise on shelves.
• Process orders and deliveries accurately.
• Cross-train in other store areas to aid service.
• Prepare department merchandise based on customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Basic computer skills

Retail technology experience

Customer service mindset

Proactive multitasking

Communication skills

Job description

Lowe's is seeking a Customer Service Associate to help customers with home improvement needs and provide friendly, knowledgeable service across departments.

The role involves welcoming customers, locating products, stocking, processing orders, and supporting multiple store areas. Benefits include health options, tuition assistance, a company 401(k), associate discount, and Track to the Trades career path.