Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Columbus (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee stock purchase program

Associate discount

Track to the Trades

Job summary

Lowe's Stores in Indiana are seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You will assist with locating merchandise, process orders, and support other departments as needed.

The role emphasizes friendly service, basic math, and light stocking, with potential for part-time scheduling and opportunities within a large home improvement retailer.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Basic math

Computer usage

Communication

Tools

POS system

Smartphone/tablet usage

Job description

Lowe's Stores in Indiana are seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You will assist with locating merchandise, process orders, and support other departments as needed.

The role emphasizes friendly service, basic math, and light stocking, with potential for part-time scheduling and opportunities within a large home improvement retailer.