Home Improvement Customer Advisor

Lowe's Companies, Inc.; Smyrna (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company‑matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s in Smyrna, GA is hiring a Customer Service Associate who will welcome customers and help them find the right home improvement products and services.

You’ll spend your day listening to customers, answering questions, stocking shelves, processing orders, and assisting at checkout, with opportunities to train in other departments.

This role supports personal and professional growth through on‑the‑job learning and teamwork within a Fortune 100 company.

Qualifications

• 6 months experience using a computer and basic retail tech.
• Ability to read, write, and perform basic arithmetic.
• Able to stand for long periods and lift up to 25 lbs.
• Good customer service skills and teamwork.

Responsibilities

• Welcome customers and deliver friendly service.
• Help locate and handle merchandise.
• Replenish stock on shelves and manage displays.
• Process orders and deliveries accurately for on-time arrival.
• Cross-train in other areas to support store operations.
• Prepare department merchandise (e.g., tint/paint, cut pipe, trim wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Basic math

Computer literacy

Standing endurance

Bi-lingual

Job description

Lowe’s in Smyrna, GA is hiring a Customer Service Associate who will welcome customers and help them find the right home improvement products and services.

You’ll spend your day listening to customers, answering questions, stocking shelves, processing orders, and assisting at checkout, with opportunities to train in other departments.

This role supports personal and professional growth through on‑the‑job learning and teamwork within a Fortune 100 company.