Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Indiana (PA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate to help customers find products and solutions for home improvement needs in a busy retail store. You’ll greet shoppers, offer product guidance, and support checkout and service tasks throughout the day.

You’ll work in a dynamic team, assist with locating items, stocking, and preparing merchandise to match customer requests. This role suits those who enjoy direct customer interaction and fast-paced store settings.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail technology experience

Basic arithmetic

Stamina and lifting

Bilingual skills

Tools

Smartphones & tablets

Job description

Lowe’s is hiring a Customer Service Associate to help customers find products and solutions for home improvement needs in a busy retail store. You’ll greet shoppers, offer product guidance, and support checkout and service tasks throughout the day.

You’ll work in a dynamic team, assist with locating items, stocking, and preparing merchandise to match customer requests. This role suits those who enjoy direct customer interaction and fast-paced store settings.