Home Health Scheduling Specialist

Deercreekseniorliving; San Diego (CA); On-site; USD 74,390,000 - 88,855,000; Full time

Benefits offered by this job

Health, dental, vision, life insurance

401(k) with company match

Paid time off

Employee assistance program

Job summary

Seaport Scripps Home Health in San Diego, CA is seeking a Scheduling Coordinator to manage clinical staff-to-patient scheduling and workflow support for our home health agency.

The role requires at least 1 year of healthcare customer service experience, strong communication, and organizational skills. Proficiency with HCHB is preferred; responsibilities include inbound call handling, staff data maintenance, scheduling changes, and ensuring regulatory compliance.

Qualifications

• 1 year minimum experience of customer service in healthcare/medical office environment.

Responsibilities

• Serve as primary/secondary responder to inbound calls.
• Maintain staff demographics, skills, availability and productivity data.
• Coordinate scheduling changes and workload with nursing leadership.
• Communicate clearly with staff on care expectations and deadlines.
• Support on-call coverage and administrative tasks as needed.
• Ensure compliance with state and Medicare requirements.

Skills

Customer service

Communication

Organizational

Problem solving

Adaptability

Tools

HCHB

Job description

Seaport Scripps Home Health in San Diego, CA is seeking a Scheduling Coordinator to manage clinical staff-to-patient scheduling and workflow support for our home health agency.

The role requires at least 1 year of healthcare customer service experience, strong communication, and organizational skills. Proficiency with HCHB is preferred; responsibilities include inbound call handling, staff data maintenance, scheduling changes, and ensuring regulatory compliance.