Home Health Scheduling & EVV Coordinator

Upham's Community Care; Boston (MA); On-site; USD 52,000 - 70,000; Full time

Job summary

Upham's Community Care in Boston, MA is seeking an Office and Scheduling Coordinator to support the Home Care department. The role focuses on EVV compliance, scheduling optimization for clinicians and caregivers, and administrative tasks in a busy office environment.

You will verify insurance, manage data entry, and ensure accurate recording of services. Strong communication and multitasking are essential for coordinating care plans and meeting deadlines.

Qualifications

• High School Diploma required.
• Associate’s or Bachelor’s degree preferred.
• Two years of office or administrative experience in a healthcare setting required.
• Strong computer and communication skills including scheduling/reporting systems.

Responsibilities

• Ensure EVV compliance, including time, location, and service details.
• Continuously update schedules to accommodate changes in client or caregiver plans.
• Assign caregivers to clients based on needs, availability, and geography.
• Communicate scheduling changes and conflicts to relevant parties.
• Use EVV to document and verify services provided to clients.
• Assist with EVV scheduling, troubleshooting, and report processing.
• Monitor and report issues to the Director of Operations.
• Schedule all visits for clinical staff including SOC, ROC, and Re-certifications.
• Assist with prior authorizations.
• Data-entry for scheduling and referrals.
• Answer and screen calls; take messages and answer routine questions.

Skills

Excel

Scheduling systems

Communication skills

Customer service

Multitasking

Teamwork

Adaptability

Education

High School Diploma

Associate or Bachelor’s degree preferred

Tools

EVV software

Database management

Microsoft Excel

Job description

Upham's Community Care in Boston, MA is seeking an Office and Scheduling Coordinator to support the Home Care department. The role focuses on EVV compliance, scheduling optimization for clinicians and caregivers, and administrative tasks in a busy office environment.

You will verify insurance, manage data entry, and ensure accurate recording of services. Strong communication and multitasking are essential for coordinating care plans and meeting deadlines.