Home Health Scheduler Charlotte (Weekend Shifts)

Advocate Health; Charlotte (NC); On-site; USD 29,000 - 43,000; Full time

Job summary

Advocate Health in Charlotte, NC is seeking a full-time Scheduling Coordinator to manage referrals and patient visit scheduling within the EMR system. The role supports clinicians, maintains accurate scheduling data, and ensures timely communication with leadership on productivity and barriers.

Ideal candidates have a High School diploma or GED and prior secretarial experience; weekend shifts are involved in a 30-hour workweek at the Charlotte branch.

Qualifications

• High School Diploma or GED required; 1 year progressively responsible secretarial and administrative experience required.
• 3 years preferred in secretarial/administrative roles.

Responsibilities

• Responds timely to system and/or clinician schedule requests to ensure referrals and ongoing care is scheduled per policy/orders and patient need.
• Utilizes system scheduling module, communication tools and reports to ensure timely and well-coordinated patient visits effectively and accurately.
• Utilizes other patient information systems to ensure complete referral information attached and available in EMR when appropriate.
• Provides timely feedback to leadership when barriers to productivity, staffing needs and or untimely clinician response for communication and documentation.
• Monitors assigned reports for compliance with requested scheduling and alerts when scheduling is outside of regulatory or agency policy.

Skills

Strong computer/typing skills

Customer service

Education

High School Diploma or GED

Job description

Advocate Health in Charlotte, NC is seeking a full-time Scheduling Coordinator to manage referrals and patient visit scheduling within the EMR system. The role supports clinicians, maintains accurate scheduling data, and ensures timely communication with leadership on productivity and barriers.

Ideal candidates have a High School diploma or GED and prior secretarial experience; weekend shifts are involved in a 30-hour workweek at the Charlotte branch.