Home Health RN - Clinical Operations Coordinator

National Church Residences; Springfield (OH); On-site; USD 80,000 - 115,000; Full time

Benefits offered by this job

Medical & Rx coverage

Dental & Vision coverage

Life & ADD insurance

Disability coverage

Flexible Spending Accounts

Well-being programs

Tuition reimbursement

Paid Time Off & Holidays

Job summary

National Church Residences seeks an experienced Home Health RN Clinical Operations Coordinator to serve as the operational backbone of the home health agency, ensuring quality patient care and compliance. You will mentor field staff, manage daily workflow, and oversee EMR documentation across multiple locations.

The role emphasizes collaboration with an interdisciplinary team, audits for COP compliance, and on-call coverage to sustain continuous clinical support. Travel up to 25% may be required.

Qualifications

• Active RN license in the state of practice.
• 2+ years in home health leadership or clinical operations.
• Strong knowledge of home health regulations, reimbursement, and CoP.
• Proficiency in Microsoft Office and ability to learn EMR systems quickly.
• Excellent communication, organizational and problem-solving skills.
• Valid driver's license and reliable transportation (up to 25% travel).
• Home health certification (CHPN, CCM, or equivalent) preferred.

Responsibilities

• Provide clinical oversight by approving care plans and monitoring outcomes.
• Conduct audits and ensure compliance with home health regulations and CoP.
• Train, mentor, and supervise nursing staff; support onboarding and scheduling.
• Oversee admissions, recertifications, and resource scheduling.
• Manage daily workflows and documentation in HCHB EMR.
• Participate in on-call rotations to provide continuous clinical support.

Skills

RN license

Home health leadership

Regulatory knowledge

MS Office proficiency

EMR systems proficiency

Communication & organization

Driver's license

Education

Home health certification (CHPN/ CCM)

Tools

Microsoft Office

HCHB EMR

Job description

Job Description

Home Health RN Clinical Operations Coordinator

Monday–Friday | 8am–5pm | Flexible Schedule | Mileage Reimbursement

Supporting Central & Southern locations

About The Role

As a Clinical Operations Coordinator, you'll be the operational backbone of our home health agency — ensuring quality patient care, regulatory compliance, and smooth daily workflows. You'll work alongside an interdisciplinary team while supporting and mentoring field staff across multiple locations.

What You'll Do

• Clinical Oversight – Approve care plans, monitor patient outcomes, and collaborate with clinicians to ensure care guidelines are met.
• Compliance & Documentation – Conduct audits, stay current on home health regulations, and ensure all clinical actions meet conditions of participation.
• Staff Support & Development – Train, mentor, and supervise nursing staff; assist with onboarding, scheduling, and performance management.
• Utilization Management – Oversee new admissions, recertifications, and resource scheduling to optimize care delivery.
• Operations & EMR Management – Manage daily workflows and documentation in Home Care Home Base (HCHB).
• On-Call Participation – Rotate on-call coverage to ensure continuous clinical support.

What You Bring

• Active RN license in state of practice
• 2+ years of home health leadership or clinical operations experience
• Strong knowledge of home health regulations, reimbursement, and conditions of participation
• Proficiency in Microsoft Office; ability to learn new EMR systems quickly
• Excellent communication, organizational, and problem-solving skills
• Valid driver's license & reliable transportation (up to 25% travel)
• Home health certification (CHPN, CCM, or equivalent) preferred

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
  • Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account
  • Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support
  • Parental Leave paid at 100% for four weeks
  • Coverage begins first of the month following your date of hire!
• Dental & Vision coverage for you and your family with Nationwide providers
• Company provided Life & ADD insurance and Disability coverage
• Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage
• Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking
• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
• Reimbursement for Tuition expenses
• Paid Time Off (PTO) and 9 paid Holidays
• Programs may vary depending on Full Time, Part Time or Contingent status

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.