Home Health Relationship & Care Coordinator

Apria; Houston (TX); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

401(k) Plan

Flexible Spending Accounts

Life insurance

Short/long-term disability

Parental leave

Job summary

Accendra Health seeks a dedicated professional to maintain relationships with accounts and patients, ensuring they receive the equipment needed for home healthcare. You will coordinate orders, scheduling, and billing while communicating clearly about any financial obligations.

The role requires attention to documentation, strong client interaction, and the ability to resolve issues proactively, with on-call support during business hours.

Qualifications

• High School diploma required.
• At least 2 years of related experience.
• Must be at least 21 years of age or older at the time of hire.
• Minimum of three years driving history required.
• Demonstrated ability to build and maintain solid working relationships with internal and external customers.

Responsibilities

• Acts as a single point of contact for a specific account or accounts.
• Responds to customer needs, concerns and complaints in a timely manner.
• Consults with clients and referral sources on products and necessary equipment.
• Obtains all documentation to be scanned and batched at the Branch.
• Manages all follow-up functions with the account, post set-up.
• Oversees all transactions coming from a specific account(s), including all referral sources.

Skills

Business Acumen

Problem Solving/Analysis

Communication Proficiency

Personal Effectiveness/Credibility

Education

High School diploma

Tools

Access

Excel

PowerPoint

MS Project

Visio

Word

Job description

Accendra Health seeks a dedicated professional to maintain relationships with accounts and patients, ensuring they receive the equipment needed for home healthcare. You will coordinate orders, scheduling, and billing while communicating clearly about any financial obligations.

The role requires attention to documentation, strong client interaction, and the ability to resolve issues proactively, with on-call support during business hours.