Home Health Intake Coordinator

TALIN HOME HEALTHCARE LLC; Sterling (VA); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

401(k) matching

Job summary

Talin Home Healthcare LLC in Sterling, VA is seeking a motivated and detail-oriented Home Health Intake Coordinator to join our growing team. You will be the first point of contact for patients and families, helping to connect them with compassionate care from day one in a fast-paced healthcare environment.

Responsibilities include managing end-to-end intake, verifying insurance, obtaining authorizations, coordinating with clinical staff, and maintaining EMR records.

Qualifications

• High school diploma or equivalent required; healthcare-related associate's degree preferred.
• Strong organizational and multitasking abilities to manage multiple referrals.
• Excellent verbal and written communication and compassionate patient care approach.
• Experience with EMR/EHR systems and insurance authorizations is preferred.

Responsibilities

• Manage the end-to-end patient intake process, including referrals from hospitals, physicians, and discharge planners.
• Verify patient insurance eligibility and obtain authorizations for home health services.
• Coordinate with clinical staff to ensure timely start-of-care for new patients.
• Maintain accurate and up-to-date patient records in the EMR/EHR system.
• Communicate effectively with patients, families, referral sources, and internal care teams.
• Ensure compliance with Medicare, Medicaid, and private insurance guidelines for home health admissions.
• Track and follow up on pending referrals and authorizations to minimize delays in care.

Skills

Organizational skills

Verbal and written communication

Compassionate, patient-focused

Multitasking

Education

High school diploma or equivalent

Associate's degree in healthcare administration or related field

Tools

EMR/EHR software

Microsoft Office Suite

Job description

Benefits

• 401(k) matching

Overview

Talin Home Healthcare LLC is looking for a motivated and detail-oriented Home Health Intake Coordinator to join our growing team in Sterling, VA. In this vital role, you'll be the first point of contact for patients and families, helping to connect them with the compassionate care they need. If you thrive in a fast-paced healthcare environment and love making a difference from day one, we want to hear from you!

Responsibilities

• Manage the end-to-end patient intake process, including receiving and processing referrals from hospitals, physicians, and discharge planners
• Verify patient insurance eligibility and obtain authorizations for home health services
• Coordinate with clinical staff to ensure timely start-of-care for new patients
• Maintain accurate and up-to-date patient records in the EMR/EHR system
• Communicate effectively with patients, families, referral sources, and internal care teams
• Ensure compliance with Medicare, Medicaid, and private insurance guidelines for home health admissions
• Track and follow up on pending referrals and authorizations to minimize delays in care

Requirements

• Prior experience in home health intake, medical scheduling, or healthcare coordination strongly preferred
• Familiarity with Medicare/Medicaid home health regulations and insurance authorization processes
• Proficiency with EMR/EHR software and Microsoft Office Suite
• Strong organizational skills with the ability to manage multiple referrals simultaneously
• Excellent verbal and written communication skills
• Compassionate, patient-focused demeanor with a commitment to quality care
• Twice a month will need to make trips to other doctor's offices to pick up signed POC documents (mileage is paid)
• High school diploma or equivalent required; Associate's degree in healthcare administration or related field preferred
• Required to work onsite in the Office in Sterling 30 to 40 hours a week 5 days a week