Home Health Operations Manager – Payroll & Care Lead

Here at Home Healthcare

Chesterfield (MO)

Hybrid

USD 60,000 - 70,000

Full time

6 days ago

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Job summary

Here at Home Healthcare in the Chesterfield/St. Louis area is seeking a General Manager to run daily operations and take over the operations work today handled by one of the owners. You will lead an office team and caregivers, serving as the main point of contact for families and staff.

The role covers intake, scheduling, payroll, invoicing, and overnight on-call. It includes oversight of CareScout partnerships and weekly admin reviews, with benefits planned for 2027 and a hybrid work

Qualifications

2+ years running daily operations at a non-medical home care or home health agency (scheduling, caregivers, families).
Missouri residency required.
Clean criminal background (background check part of hiring).
RN license not required.

Responsibilities

Take first call from every family who inquires and guide them from assessment to first shift.
Discuss schedules, start dates, and pricing; send onboarding paperwork.
Handle family concerns and billing questions the same day.
Interview caregiver candidates and run background checks and drug tests.
Review hours and run payroll in Gusto twice a month; manage invoicing in QuickBooks.
Cover overnight on-call and be the direct contact for serious situations.
Manage CareScout network partnership, including new family referrals.
Read office daily reports and join weekly admin meetings as needed.