Branch Manager, Home Care Operations & Growth

Automatic Data Processing, Inc.; Matthews (MO); Presencial; USD 52.000 - 75.000; Jornada completa

Descripción de la vacante

Caring Hands in Poplar Bluff, MO is seeking a Manager to lead daily operations and drive high-performance, compassionate home care services. You will oversee scheduling, caregiver support, and client coordination to ensure quality outcomes.

The role requires recruiting, training, evaluating staff, managing records, and participating in on-call rotations to support local clients and families.

Formación

• High school diploma or GED required.
• Previous management or supervisory experience preferred.
• Experience in home care, healthcare, or a related field preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to oversee daily office operations, coordinate schedules, and support staff.
• Ability to recruit, hire, train, and supervise caregivers.
• Comfortable using computers, email, and electronic documentation systems.
• Ability to maintain accurate records and protect confidential information.
• Professional, dependable, and compassionate.
• Ability to build relationships with clients, families, referral sources, and community partners.
• Valid driver's license, reliable transportation, and willingness to travel locally.
• Willingness to participate in an on-call rotation.
• Familiarity with Poplar Bluff and surrounding communities preferred.

Responsabilidades

• Oversee daily branch operations and maintain an organized, welcoming office.
• Help establish and grow Caring Hands' presence in Poplar Bluff and surrounding communities.
• Recruit, interview, hire, train, and supervise caregivers and office staff.
• Coordinate staff schedules and arrange coverage to meet client needs.
• Monitor service delivery to ensure clients receive dependable, quality care.
• Communicate with clients, families, caregivers, and referral sources.
• Address concerns, resolve scheduling issues, and follow up on complaints promptly.
• Maintain accurate client and employee records.
• Monitor electronic visit verification, documentation, and timekeeping for accuracy.
• Ensure staff follow company policies and applicable program requirements.
• Coordinate with nurses and management regarding changes in client needs.
• Build referral relationships through marketing and community outreach.
• Participate in the on-call rotation and contact leadership when additional support is needed.
• Keep leadership informed of staffing needs, operational concerns, and branch progress.

Descripción del empleo

Caring Hands in Poplar Bluff, MO is seeking a Manager to lead daily operations and drive high-performance, compassionate home care services. You will oversee scheduling, caregiver support, and client coordination to ensure quality outcomes.

The role requires recruiting, training, evaluating staff, managing records, and participating in on-call rotations to support local clients and families.