Home Health Operations & Billing Coordinator

Humana, Inc.; Augusta (GA); On-site; USD 39,000 - 49,000; Full time

Job summary

Humana, Inc. (CenterWell Home Health) seeks a Branch Coordinator to provide clerical support for the branch medical records and billing department and to coordinate day-to-day communication systems, supplies, and accounts payable processing.

Responsibilities include preparing patient packets, processing orders, scanning documents, and ensuring timely billing workflows, while upholding HIPAA and company policies in a central Georgia location.

Qualifications

• High school diploma or equivalent is required.
• Typing, clerical skills, and computer literacy expected.

Responsibilities

• Prepare patient assessment packets (admission, recertification, post-hospital).
• Process orders and 485s; manage accounts payable tasks.
• Coordinate phone and internal communications; manage mail and supplies.
• Complete End of Period claim workflow; ensure billing requirements are met.
• Adhere to HIPAA/Privacy and agency policies.
• Manage telephone calls and maintain phone roster.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Education

High school diploma or equivalent

Typing, clerical skills, and computer literacy

Tools

Microsoft Office

Phone system

HCHB system

Job description

Humana, Inc. (CenterWell Home Health) seeks a Branch Coordinator to provide clerical support for the branch medical records and billing department and to coordinate day-to-day communication systems, supplies, and accounts payable processing.

Responsibilities include preparing patient packets, processing orders, scanning documents, and ensuring timely billing workflows, while upholding HIPAA and company policies in a central Georgia location.