Home Health Office Operations Lead

HarmonyCares; Ann Arbor (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health, Dental, Vision, Disability & 1

401K Retirement Plan

Tuition and Certification Reimb

Paid Time Off, Holidays and Volunteer

Paid Orientation and Training

Established in 11 states

Largest home-based primary care in US

Job summary

HarmonyCares is seeking an Office Supervisor in Michigan to lead the front office and clinical support teams. You will oversee daily operations, staffing, and workflows to ensure patient-centered care and efficiency across markets.

Responsibilities include supervising administrators, coordinating IT and purchasing, and ensuring HIPAA compliance, OSHA standards, and high-quality patient experiences. This role reports to the Operations Leader and requires strong leadership and healthcare

Qualifications

• Associate degree or 2+ years supervisory experience required.
• 1+ years in a management/lead administrative role.
• Valid driver's license with good driving record.
• Strong computer skills including EMR navigation, MS Office, and Windows.
• Knowledge of Medical terminology.
• Must maintain confidentiality and follow HIPAA guidelines.

Responsibilities

• Provide administrative and operational leadership for front office and clinical support teams.
• Supervise and develop Clinical Partners, Scheduler Analysts, and Patient Health Coordinators.
• Implement and maintain administrative systems, workflows, procedures, and policies.
• Ensure staffing coverage and OSHA compliance.
• Coordinate with IT and purchasing departments.
• Manage office tasks and patient census with Operations Leader.
• Interview, onboard, performance management, and timecard oversight for direct reports.
• Oversee fleet management and related tasks.
• Maintain patient satisfaction and escalate concerns as needed.

Skills

Supervisory experience

Office administration

EMR navigation

Microsoft Office

HIPAA confidentiality

Education

Associate’s degree or 2 years supervisory experience

2+ years of college experience

Tools

EMR software

Microsoft Office

Windows OS

Job description

HarmonyCares is seeking an Office Supervisor in Michigan to lead the front office and clinical support teams. You will oversee daily operations, staffing, and workflows to ensure patient-centered care and efficiency across markets.

Responsibilities include supervising administrators, coordinating IT and purchasing, and ensuring HIPAA compliance, OSHA standards, and high-quality patient experiences. This role reports to the Operations Leader and requires strong leadership and healthcare