Healthcare Office & Operations Lead

HarmonyCares; Newark (NJ); On-site; USD 64,000 - 71,000; Full time

Benefits offered by this job

Health insurance

401K with match

Tuition reimbursement

Paid time off

Training programs

Job summary

HarmonyCares is seeking an Office Supervisor to lead front office and clinical support teams in Newark, NJ. You will oversee daily operations, staffing, scheduling, and patient coordination to ensure quality service and compliance.

Key responsibilities include implementing administrative systems, coordinating with IT and purchasing, and mentoring staff to uphold OSHA and HIPAA standards while maintaining a patient-centered environment.

Qualifications

• Associate's degree OR 2 years supervisory experience.
• 1+ years of experience in a management/lead administrative role.
• Valid and unencumbered driver's license with good driving record.
• Strong computer skills including EMR, Microsoft Office, and Windows.
• Knowledge of Medical terminology.
• Must be able to maintain confidentiality and follow HIPAA guidelines.

Responsibilities

• Promote a positive culture of teamwork and accountability with daily oversight of market operations in accordance with company handbook and Mission, Vision and Values.
• Ensure new employees are set up with appropriate access to platforms and tools required to complete daily tasks.
• Ability to track employee timecards and attendance electronically.
• Ensure staffing coverage and changes for the local market.
• Ensure staff and office comply with OSHA standards.
• Coordinate with IT, Purchasing, Operations Leader and other departments to support operations.
• Oversee patient census, engagement and scheduling with care teams and Scheduler.
• Interview, onboard, performance management, and timecard oversight for direct reports.

Skills

Supervisory experience

Customer service

Communication

Microsoft Office

HIPAA knowledge

Education

Associate's degree OR 2 years supervisory experience

2+ years of college experience

Tools

EMR

Microsoft Office

Windows OS

Job description

HarmonyCares is seeking an Office Supervisor to lead front office and clinical support teams in Newark, NJ. You will oversee daily operations, staffing, scheduling, and patient coordination to ensure quality service and compliance.

Key responsibilities include implementing administrative systems, coordinating with IT and purchasing, and mentoring staff to uphold OSHA and HIPAA standards while maintaining a patient-centered environment.