Home Health Intake Coordinator: Referrals & Scheduling

LE10005 Empath Payroll Services, LLC; Sarasota (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Benefits & Wellness

5+ weeks PTO

Career growth opportunities

Job summary

Empath Home Health in Sarasota, FL, is seeking a PRN Home Health Intake Coordinator to serve as the primary contact for referrals and patients. You will document referrals, verify coverage criteria, and support the clinical team in scheduling evaluations.

The role requires 2+ years in home health referral management, knowledge of ICD-10, and MS Office proficiency. PRN hours offer flexible scheduling within Empath Health’s mission-driven team.

Qualifications

• Two (2+) years' proven experience in Home Health referral management or a related field.
• Clear understanding of medical terminology and basic ICD-10 coding.
• One (1+) year of supervisory experience or demonstrated ability to manage a team.
• Proficient in Microsoft suite of products, including Outlook, Word, and Excel.

Responsibilities

• Serves as the primary point of contact for internal and external customers, providing exceptional customer service.
• Receives and documents patient referrals for home health services, ensuring adherence to coverage criteria.
• Reviews referrals to determine the appropriate care setting and communicates with care centers and referral sources as needed.
• Gathers information to assist the clinical team in scheduling evaluation visits.
• Coordinates the evaluation/admission process and may assign field staff for initial assessments.
• Ensures compliance with policies, procedures, and regulatory mandates.

Skills

MS Office

Referral management

Medical terminology

Education

High School diploma or GED

Tools

Outlook

Word

Excel

Job description

Empath Home Health in Sarasota, FL, is seeking a PRN Home Health Intake Coordinator to serve as the primary contact for referrals and patients. You will document referrals, verify coverage criteria, and support the clinical team in scheduling evaluations.

The role requires 2+ years in home health referral management, knowledge of ICD-10, and MS Office proficiency. PRN hours offer flexible scheduling within Empath Health’s mission-driven team.