Home Health & Hospice Intake Coordinator

Addus Family company; Pecos (NM); On-site; USD 42,000 - 54,000; Full time

Job summary

Addus Family Company is seeking an Intake Coordinator to be the first point of contact for individuals seeking home and community-based care.

You will collect and verify referral, clinical, and insurance information, perform eligibility checks, and enter data into intake and EMR systems, coordinating start-of-care with clinical and scheduling teams, and communicating clearly with patients, families, and referral sources.

Responsibilities

• Be the first point of contact for individuals seeking home and community-based care.
• Collect and verify referral, clinical, and insurance information.
• Complete eligibility checks and accurately enter data into intake and EMR systems.
• Coordinate start-of-care activities with clinical and scheduling teams.
• Communicate clearly with patients, families, and referral sources.
• Ensure timely, compassionate service that supports clients living safely and independently at home.

Job description

As an Intake Coordinator at Addus Family Company, you will be the first point of contact for individuals seeking home and community-based care. In this client-facing role, you collect and verify referral, clinical, and insurance information, complete eligibility checks, and accurately enter data into intake and EMR systems. You will coordinate start-of-care activities with clinical and scheduling teams, communicate clearly with patients, families, and referral sources, and ensure timely, compassionate service that supports clients living safely and independently at home. Success in this role requires strong attention to detail, confidentiality, and commitment to Addus' mission-driven, team-oriented culture of dignity, respect, and continuous improvement.