Home Health Intake Coordinator — Make a Real Impact

Addus HomeCare; Covington (TN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Great culture and team atmosphere

Comprehensive benefits (medical, etc.)

401(k) retirement plan with company 60

Generous time off accruals

Paid holidays

Job summary

Addus HomeCare in Bartlett, TN is seeking a full-time Home Health Intake Coordinator. You will manage referrals from receipt through completion, ensuring all documents are collected and ready for scheduling, while serving as a liaison between referral sources, patients, clinicians and scheduling teams.

This role supports seamless admission processes, handles welcome calls, and maintains accurate records in EMR systems. Monday–Friday 8am–4:30pm CST with potential weekend coverage as needed.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Experience in home health intake, healthcare coordination, or patient access preferred.
• Knowledge of home health regulations and Medicare guidelines is a plus.
• Strong organizational and communication skills.
• Ability to manage multiple referrals in a fast-paced environment.

Responsibilities

• Manage assigned referrals from receipt through completion and readiness for scheduling.
• Review referrals for completeness, accuracy, and eligibility per home health guidelines.
• Obtain missing documentation from referral portals and external sources.
• Review clinical documentation to ensure regulatory and organizational compliance.
• Upload and organize clinical records in the appropriate systems.
• Verify MD orders prior to admission and perform welcome calls to patients/caregivers.
• Assign disciplines (e.g., skilled nursing, therapy) based on clinical needs and orders.
• Communicate with scheduling staff when referrals are complete and ready for visits.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Time management

Customer-focused

Education

Associate or Bachelor’s degree preferred

Tools

EMR systems

Microsoft Office

Job description

Addus HomeCare in Bartlett, TN is seeking a full-time Home Health Intake Coordinator. You will manage referrals from receipt through completion, ensuring all documents are collected and ready for scheduling, while serving as a liaison between referral sources, patients, clinicians and scheduling teams.

This role supports seamless admission processes, handles welcome calls, and maintains accurate records in EMR systems. Monday–Friday 8am–4:30pm CST with potential weekend coverage as needed.