Home Health Care Coordination Specialist

Elite HHC; Buffalo (NY); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

PTO & Sick Time

Referral Program

Job summary

Elite Home Health Care in Buffalo, NY is seeking an organized Coordinator to efficiently manage patient caseloads and coordinate care placement between clients and caregivers using HHA eXchange. You will maintain records, support staffing needs, and participate in on-call duties to ensure timely care delivery.

You will collaborate with a team of nurses and caregivers, enhance scheduling accuracy, and communicate effectively with patients and families.

Qualifications

• General experience in healthcare or related area preferred.
• Proficient in Microsoft Office Suite, HHA Exchange, and internet navigation.
• Strong leadership and problem-solving skills.
• Excellent organizational abilities and attention to detail.
• Strong oral and written communication with employees, patients, and families.
• Ability to define problems, collect data, establish facts, take action, and address issues.
• Ability to multitask in a fast-paced environment.
• Flexible schedule to accommodate department and patient needs.

Responsibilities

• Manage assigned caseload to ensure patients receive quality home care.
• Strategically coordinate placement of services between clients and caregivers using HHA eXchange.
• Maintain caseload management and ensure timely, appropriate care.
• Attend departmental trainings and meetings to stay compliant.
• Assist team lead with coverage and staffing issues.
• Discuss schedules, availability, attendance, and related issues with staff.
• Update patient and caregiver records in HHA eXchange promptly.
• Verify caregivers’ attendance daily and prioritize no-shows or call-outs.
• Receive calls, emails, or faxes from contractors/clients and update on reports.
• Address caregiver concerns and collaborate with management.
• Assist with on-call duties as scheduled.

Skills

Leadership

Problem-solving

Organization

Communication

Multitasking

Flexible schedule

Microsoft Office

HHA Exchange

Internet navigation

Tools

HHA Exchange

Microsoft Office

Internet navigation

Job description

Elite Home Health Care in Buffalo, NY is seeking an organized Coordinator to efficiently manage patient caseloads and coordinate care placement between clients and caregivers using HHA eXchange. You will maintain records, support staffing needs, and participate in on-call duties to ensure timely care delivery.

You will collaborate with a team of nurses and caregivers, enhance scheduling accuracy, and communicate effectively with patients and families.