Home & Garden Department Lead: Elevate Customer Experience

SteinsGardenCenters; Mequon (WI); Presencial; USD 52.000 - 60.000; Jornada completa

Descripción de la vacante

SteinsGardenCenters in Mequon, WI seeks a Department Lead- Home & Garden to partner with store leadership. You will coach associates, drive exceptional customer experiences and maintain product knowledge while upholding MVV values.

The role requires hands-on supervision, staff scheduling, inventory control and ensuring clean, organized departments. A passion for horticulture and home décor helps you connect with customers and grow sales.

Formación

• Experience leading a team in a retail environment.
• Strong communication and interpersonal skills.
• Ability to train and develop sales associates.
• Excellent time-management and multi-tasking abilities.
• Strong organizational and problem-solving skills.
• Ability to adapt to changing situations.
• Horticulture knowledge preferred.
• Proficiency with POS and related software.

Responsabilidades

• Lead and coach associates to deliver exceptional customer experiences.
• Partner with management to execute store MVV and department goals.
• Schedule staff and manage daily operations for efficiency.
• Maintain clean, safe, and well-organized department areas.
• Monitor inventory, pricing, and merchandising to standards.
• Operate POS and store computer systems for transactions and reporting.

Conocimientos

Leadership

Communication

Training & Development

Time Management

Organization

Problem Solving

Adaptability

POS systems

Herramientas

POS systems

Retail software

Descripción del empleo

SteinsGardenCenters in Mequon, WI seeks a Department Lead- Home & Garden to partner with store leadership. You will coach associates, drive exceptional customer experiences and maintain product knowledge while upholding MVV values.

The role requires hands-on supervision, staff scheduling, inventory control and ensuring clean, organized departments. A passion for horticulture and home décor helps you connect with customers and grow sales.