Live Goods Department Lead: Garden & Decor Champion

SteinsGardenCenters; Racine (WI); On-site; USD 22,000 - 33,000; Full time

Job summary

SteinsGardenCenters in Racine, WI is seeking a Department Lead - Live Goods to join our store leadership team and help deliver an exceptional customer experience. You will support MVV execution and work with managers to drive results with enthusiasm and integrity.

The role focuses on coaching associates, maintaining product presentation, inventory accuracy, and using POS systems to support daily operations. A strong customer-first mindset and horticulture knowledge are highly valued.

Qualifications

• Leadership qualities to guide and develop the team.
• Strong communication and interpersonal skills.
• Ability to train and develop sales associates.
• Time-management and multi-tasking abilities.
• Excellent organizational and problem-solving skills.
• Ability to adapt and change based on situation.
• Knowledge of horticulture is preferred.
• Experience with POS systems and computer software.

Responsibilities

• Elevate customer experience through a friendly, helpful environment and strong product knowledge.
• Train and coach associates to deliver consistent, exceptional service.
• Adapt management style to various situations to achieve results.
• Foster a respectful, productive work environment for all associates.
• Efficiently manage staff to maintain outstanding customer experiences.
• Maintain clean, safe work areas and compliant store standards.
• Oversee inventory, merchandise presentation, pricing and stock levels.
• Use POS and computer systems for cash handling, tills, returns and signage creation.

Skills

Leadership

Communication

Training

Time management

Organizational

Problem-solving

Adaptability

POS systems

Software packages

Tools

POS systems

Software packages

Job description

SteinsGardenCenters in Racine, WI is seeking a Department Lead - Live Goods to join our store leadership team and help deliver an exceptional customer experience. You will support MVV execution and work with managers to drive results with enthusiasm and integrity.

The role focuses on coaching associates, maintaining product presentation, inventory accuracy, and using POS systems to support daily operations. A strong customer-first mindset and horticulture knowledge are highly valued.