Home & Garden Department Lead

SteinsGardenCenters; Greenfield (WI); On-site; USD 40,000 - 52,000; Full time

Job summary

SteinsGardenCenters in Greenfield, WI is seeking a Department Lead- Home & Garden to support Store Manager staff and uphold the MVV through leadership, enthusiasm, and integrity. You will lead team development, drive exceptional customer experiences, and collaborate with management to ensure high standards across departments.

The role emphasizes friendly, productive leadership, strong product knowledge, and adherence to company policies while maintaining a welcoming environment for customers and

Qualifications

• Experience leading a team and driving customer service.
• Strong communication and interpersonal skills.
• Ability to train and develop sales associates.
• Excellent time-management and multi-tasking abilities.
• Great organizational and problem-solving skills.
• Horticulture knowledge preferred.
• Ability to interpret reports and documents.

Responsibilities

• Provide an exceptional customer experience by greeting and assisting customers with product knowledge.
• Train and coach associates to deliver consistent, outstanding service.
• Adapt management style to achieve desired results.
• Foster a respectful, team-oriented work environment.
• Efficiently manage staff to maintain a superior customer experience.
• Maintain clean, safe work areas and ensure proper merchandising and signage.
• Ensure accurate product inventory and timely receipt of goods.
• Operate POS system and manage cash handling, tills, markdowns, and returns.

Skills

Leadership

Communication

Training & development

Time management

Organization

Problem-solving

Adaptability

Interpret documents

Horticulture knowledge

POS systems

Computer literacy

Software packages

Tools

POS systems

Computer systems

Various software packages

Job description

SteinsGardenCenters in Greenfield, WI is seeking a Department Lead- Home & Garden to support Store Manager staff and uphold the MVV through leadership, enthusiasm, and integrity. You will lead team development, drive exceptional customer experiences, and collaborate with management to ensure high standards across departments.

The role emphasizes friendly, productive leadership, strong product knowledge, and adherence to company policies while maintaining a welcoming environment for customers and